We are just back from a whirlwind weekend at the Serious Business conference in New Orleans. As usual, the conference was amazing. I love spending time with salon professionals working together to advance our industry.
Our book, Thrive, made its conference debut! It was so exciting seeing people walking around the conference center with our book in their hands.
This year Brown and DeLine was honored in two categories – Customer Service and Culture. I am always humbled and honored by the recognition we get for our hard work.
Watch for a full blog post later this week about our experiences in The Big Easy!